Raleigh family slapped with surprise $1,000 rental car bill for damage they say they didn’t cause

RALEIGH, N.C. (WTVD) — Rental cars and trucks have skyrocketed in pricing considering that the pandemic, and it will price tag you even extra if there are any damages during that rental.

A Raleigh spouse and children rented a motor vehicle for the duration of spring break and stated they experienced no mishaps, no challenges all through the rental. They turned in the rental and thought all was fine, right until two months later when they got a monthly bill for above $1,000.

The rental motor vehicle company claimed the loved ones broken the car or truck even though they ended up in possession of it. The family members got in contact with ABC11, and the rental automobile company then agreed not to go after the assert.

But this is a excellent reminder, prior to you get in any rental car or truck, seize your cell phone, and not only just take pics of any hurt already on the automobile but wander all-around and get a 30-2nd video clip pointing out any scratches or obvious hurt not only outdoors the car but inside of.

When you return the car or truck, just take the very same ways and try out and have a rental vehicle worker signal off on the return, will not just go away it with the keys in it.

You are accountable for any hurt to the car in the course of a rental, so make certain you address it as your own. Moreover video clip evidence of the pickup and return, constantly shell out with a credit card, especially just one that delivers protection on rental cars and trucks.